BenchMade Modern Reviews

BenchMade Modern is a company that offers custom-made furniture. Their products are handcrafted in Dallas, TX and Los Angeles, CA. The production time for their furniture generally ranges between 2 to 6 weeks. Shipping rates to the 48 contiguous United States vary based on the type of items in your order and the total, non-discounted price of your order. Standard Delivery starts at $29.

As for the prices, they offer a range of loveseats with prices starting from $2,667 for the Catwalk Loveseat to $3,431 for the Skinny Fat Loveseat (Extra Deep). Please note that these prices are subject to change and additional customizations may be available for an extra $100 to $500. If you need more specific information, it would be best to visit their website directly.

BenchMade Modern is an online, direct-to-consumer custom furniture company that primarily focuses on upholstered items like sofas, sectionals, accent chairs, and beds. They offer a wide range of sizes, colors, fabrics, and configuration choices. Their furniture is hand-crafted and custom-designed by the customer in 5" increments to seamlessly fit into their life. Customers can choose from 14 collections ranging from traditional to ultra modern. Some of their popular collections include Laguna and Catwalk. The Laguna collection strikes the perfect balance between style and comfort with clean, tailored lines and plush cushioning. The Catwalk collection pays homage to the elegance of mid-century simplicity with subtly shaped arms and gorgeous stiletto legs. BenchMade Modern also offers a 100-day trial for their products and ships to all US states, including Alaska and Hawaii. They also offer an optional white glove delivery and set-up service. Their products are made with everyday family use in mind and are customizable to the customer's needs. They have been featured in Wirecutter and the New York Times.

BenchMade Modern allows the use of Affirm as a payment method. You can apply any promotional discount being offered when Affirm is being used. If you need more information, it's recommended to contact their customer service.

You can contact BenchMade Modern customer service via email or phone. The email address is info@benchmademodern.com. If you prefer to call, the phone number is (415) 930-4400. Their chat service is available from Monday to Wednesday between 8am - 7pm CT, Thursday to Friday between 8am - 5pm CT, and Saturday to Sunday between 9am - 5pm CT. They are ready to answer questions about custom furniture and help you customize your dream sofa or sectional.

BenchMade Modern has a detailed Return & Exchange Policy. If you're not completely satisfied, they accept returns on items that are new or in like-new condition. For Made-To-Order Items (Upholstered Furniture), returns initiated within 14 days of delivery will receive a refund on the full amount paid less the shipping fee. Returns initiated within 100 days (and after 14 days) of delivery will receive a refund on the full amount paid less a 10% return processing fee and the shipping fee. For Drop-Ship Items (Rugs, Lamps & Tables), returns initiated within 14 days of delivery will receive a refund on the full amount paid less the shipping fee. Returns initiated within 30 days (and after 14 days) of delivery will receive a refund on the full amount paid less a 10% return processing fee and the shipping fee.

Their Shipping Policy states that their production time fluctuates based on how busy their factory team is at the time. Generally speaking, their production time ranges between 2 to 6 weeks. This is the amount of time it will take to produce your custom furniture and does not include shipping and delivery. Most of their Drop Ship Items are shipped separately through Fed Ex or UPS and will arrive to you within 1-3 weeks.

The contact information for BenchMade Modern is as follows:

• Phone: (415) 930-4400
• Address: 4501 Mountain Creek Pkwy, Dallas, TX 75236
• Email: info@benchmademodern.com

Their customer service is available from Monday to Wednesday between 8am - 7pm CT, on Thursday and Friday between 8am - 5pm CT, and on Saturday and Sunday between 9am - 5pm CT. They are ready to answer questions about custom furniture and help you customize your dream sofa or sectional.